Sometimes you have to visit the tax office. To make this process as comfortable as possible, you can make an appointment online. It’s better to do this in advance, then you won’t have to stand in line. Well, or no more than 10–15 minutes, until the previous visitor leaves the office.
The main thing is to fill out the application correctly so that the Federal Tax Service does not refuse admission. Let's figure out how.
How to make an appointment with the Federal Tax Service on the website
You can make an appointment with the tax office on the online registration website. This website was specially created by the Federal Tax Service so that everyone can sign up for a visit at a convenient time and not waste it in line. To register, you need to go to the website and agree to the terms of service, otherwise the portal will not let you through.
The next step is to enter your personal data.
For an individual entrepreneur, this is your full name, tax identification number, as well as contact email and phone number. Enter real data, because... You will receive confirmation of your application by email; the tax office will need it when you need to confirm that you are registered online.
If you enter the wrong full name, the application will still be generated. But if the data does not match, the tax office will not accept you.
Then the system will prompt you to select the region and inspection department for the visit.
If it is currently not possible to sign up online in a particular region, the site will show this. For example, this is the situation in the Primorsky Territory, where you cannot visit the inspection until August 28 due to the situation with coronavirus. To sign up, you must wait until restrictions are lifted.
We have chosen a branch of the Federal Tax Service, now we need to select a service.
Some services, such as receiving reports or providing information, include several items. In this case, you need to select a subservice.
Choose exactly the service you want to receive. If you choose one service and during your visit ask for another, you will most likely be refused. The website states: “Priority service by appointment is subject to:
- compliance of the data of the presented identification document with the data specified when registering online;
- requesting the service selected when registering online.” (Sorry, the wording is not ours).
Then you need to choose the time of your visit. You can make an appointment with the tax office no earlier than two weeks and no later than the end of the day preceding the visit.
If you need to receive several services, then you are allowed to make an appointment on the same day, but you need to choose different visit times.
You can sign up for one service no more than 3 times within 14 days.
After selecting the time, the site will ask you to check the correctness of the specified data and enter the captcha.
If everything is correct, then you need to click on the “Confirm” button and that’s it, you are registered for a visit to the Federal Tax Service, the system will generate a coupon for the visit.
The ticket for visiting the Federal Tax Service will contain the individual entrepreneur’s data, as well as the address and contact details of the inspection and, most importantly, a PIN code. Take a screenshot, print out the letter, or, at worst, remember it; the PIN code will be needed directly from the tax office.
How to obtain services from the tax office remotely?
14 Oct 2021 09:29 State 6357
Due to the unfavorable epidemiological situation and the risk of spreading coronavirus infection (COVID-19), we ask you to postpone your visit to the tax office in the near future. It is much faster and easier to do this remotely, from your home or work computer, or even from a smartphone.
Interactive services of the Federal Tax Service of Russia allow taxpayers to resolve their issues remotely without a personal visit to the tax authority. To receive most of the most popular government services within the competence of the tax authorities, it is not necessary to contact the tax office in person.
Thus, users of the interactive service “Taxpayer’s Personal Account for Individuals”
can pay all property taxes and debts at any time convenient for themselves, fill out and send personal income tax returns, monitor the status of settlements with the budget, receive tax notices, as well as up-to-date information about property and transport facilities, fill out applications for credit/ returns and much more.
Organizations and individual entrepreneurs can also enjoy the benefits of contactless communication with tax authorities using the “Personal Account of a Legal Entity”
and
“Personal account of an individual entrepreneur”
. And also via telecommunication channels (TCC) in the order of official electronic document management.
On the official site
The Federal Tax Service of Russia has more than 60 electronic services available, providing almost all services of the Federal Tax Service of Russia. From the site you can download free software that allows you to generate tax and accounting reports, prepare and send electronically a package of documents for state registration, etc.
Through the Single Portal
state and municipal services, you can obtain information about accrued and paid taxes, tax debt, information from registers (Unified State Register of Legal Entities, Unified State Register of Individual Entrepreneurs, etc.), filling out and sending a declaration to the tax authority in form 3-NDFL, obtaining information about TIN, etc. In addition , portal users have the opportunity to go to the “Taxpayer Personal Account for Individuals” service of the official website of the Federal Tax Service of Russia.
It should also be noted that any taxpayer has the opportunity to receive professional advice on the activities of the tax service by calling the Unified Contact Center of the Federal Tax Service of Russia for free: 8-800-222-22-22
.
What you need to do at the Federal Tax Service office when you come to receive the service
You must arrive at the inspection at the selected time and register the ticket in the terminal. To do this, you need to select the “Acceptance by appointment” item and enter the PIN code specified in the coupon, which will form a portal at the end of the online registration. After this, tax specialists will receive you at the time specified in the coupon, or as soon as possible after it.
It’s better to come to your appointment with the Federal Tax Service a little early, because... if the applicant is late by more than 10 minutes, the online registration is no longer valid. Then you will have to stand in a general queue.
How to register with the tax office through the website: the whole article in 30 seconds
- A specially created website for recording visitors - https://order.nalog.ru/
- To register, you will need your full name, tax identification number, email and telephone number.
- You can make an appointment with the tax office 2 weeks in advance, but no more than 3 times for one service.
- You can sign up for several services on one day, but at different times.
- The tax office will not accept you if the data in the registration coupon does not match the real (passport) data.
- If you are more than 10 minutes late for your appointment, your appointment will be lost and you will have to stand in a general queue.
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Government official websites
Send a letter to the Federal Tax Service
Author: Source:
The procedure for receiving and considering applications to the Federal Tax Service in electronic form.
- This service of the official server of the Federal Tax Service is an additional means for individuals and legal entities to contact the Federal Tax Service.
- If questions relate to specific situations of interaction between a taxpayer and territorial tax authorities, we recommend contacting the Federal Tax Service of Russia directly (subordinate to the Federal Tax Service of Russia) using the online service “Contacting the Federal Tax Service”, located on the departments’ websites.
- Received applications are considered within 30 days from the date of their registration. In exceptional cases, the period for consideration of a written request may be extended by no more than 30 days. The author is notified in writing of the extension of the period for consideration of the appeal. If necessary, applications are sent to the relevant territorial bodies of the Federal Tax Service according to their affiliation.
- Applications that do not contain information about the author (full name, postal address) provided for by the legislation of the Russian Federation will not be accepted for consideration.
- The following are not subject to consideration by the Federal Tax Service of Russia (no answer is given on the merits of the questions raised):
- messages that cannot be read;
- appeals that cannot be answered without disclosing information constituting state, tax or other secrets protected by federal law;
- appeals that contain obscene or offensive language, threats to the life, health and property of an official, as well as members of his family;
- if the consideration of the questions raised requires the availability of certified copies of documents and (or) the personal signature of the applicant.
- The response to an appeal subject to consideration by the Federal Tax Service of Russia, depending on the value you select in the field “How to send a response to you,” is sent either to the email address specified in the appeal, or in writing to the postal address specified in the appeal.
If you represent an organization and are applying on behalf of this organization, click the “Legal Entity” button.
If you are applying as an individual, click the “Individual” button.
If you are unable to send a request by email in accordance with the requirements, you can contact the Federal Tax Service in other ways:
- Write a letter and send it by mail to the address: 127381, Moscow, st. Neglinnaya, 23.
- Bring the letter in person and hand it over to the expedition at the above address. Reception of documents from 9.00 to 18.00 on weekdays (on Friday until 16.45). It is better to have a copy of the letter with you - you will be marked when the letter is accepted.
- Contact the Help Desk: 913-00-09.
- Send a letter by fax: 913-00-06 (fax only for individuals).
| Write a letter on behalf of individual |
| Write a letter on behalf of legal entity |
Address for sending requests by regular mail:
st. Neglinnaya, 23, 127381, Moscow, Russia
Bring the letter in person and hand it over to the expedition at the above address.
Reception of documents from 9.00 to 18.00 on weekdays (on Friday until 16.45).
It is better to have a copy of the letter with you - you will be marked when the letter is accepted.
Contact the Help Desk: 913-00-09.
Send a letter by fax: 913-00-06 ( fax only for individuals ).
Letters published in the forum on this topic are deleted.
Thanks for understanding!
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See also:
Send a letter to the Prime Minister of the Russian Federation
Send a letter to the Federation Council of the Federal Assembly of the Russian Federation
Send a letter to the Moscow Government
Direct line with Vladimir Putin
Send a letter to the Government of the Russian Federation
Write a letter to the Government of your Republic
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